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For Your Reloadable Visa Card
IImmediately call Customer Service toll free at
1-866-852-6868. This number is available 24 hours a day 7 days a week. OR report the card lost or stolen at the cardholder website: www.familyprepaiddebit.com/familycard/ libertyvillebank/login
OR write us a Libertyville Bank & Trust Co.
507 N. Milwaukee Ave. Libertyville, IL 60048.
Replacement Card: you will need to provide your name, address, Social Security Number, date of birth and the billing address if it is different than the mailing address.
|Card Funding. One of two methods may be used by the Sponsor to perform a funding transaction. |
To activate your card, call the toll free Customer Service number at 1-866/852-6868. Your initial Personal Identification Number (PIN) will be the last 4 digits of your Social Security Number. During the activation process you will be prompted to change your Personal Identification Number (PIN) to a new 4-digit number.
You may use your Card to purchase goods and services at merchants that have agreed to accept the Card and that are equipped with a point-of-sale terminal that can process Visa, Interlink, or STAR transactions. If you use your card to make a purchase greater than the remaining balance, you must tell the merchant the balance of the card before completing the transaction. The merchant will require payment for the excess by cash or credit.
You are permitted to use the Card to receive cash at financial institution offices that accept Visa debit cards for Cash Advance transactions. Each Cash Transaction described in this Section 2 (or attempted Cash Transaction) is subject to the Cash Advance fee provided in Section 11, Schedule of Fees and Charges, below.
Refer to Section 11 for transaction usage.
Transactions made in currencies other than U.S. Dollars will be converted to U.S. Dollars under regulations established by Visa and may include a margin and/or fees charged directly by Visa. Conversion to U.S. Dollars may occur on a date other than the date of the transaction; therefore, the conversion rate may be different from the rate in effect at the time of the transaction. You agree to pay the converted amount. For these transactions, the rate of exchange between the transaction currency and the billable currency is either a wholesale market rate or the government-mandated rate in effect one day prior to Visa International processing date, increased by 1%.
It is important to track the balance remaining on the card. You may obtain information about the amount of money you have remaining on your card by calling 1-866-852-6868.
Card transactions involving illegal activities are prohibited.
Under the Libertyville Bank & Trust Company liability policy, you may incur no liability for unauthorized use of your Card provided that you notify us within a reasonable time after learning of the loss or theft of your Card. This policy is subject to the following conditions:
A transaction is considered "unauthorized" if it is initiated by someone other than you without your actual or apparent authority, and you receive no benefit from the transaction. A transaction is not considered unauthorized if (1) you furnish the Card, Card number or other identifying information to another person and expressly or implicitly give that individual authority to perform one or more transactions, and the person exceeds that authority; or (2) for any other reason, we conclude that the facts and circumstances do not reasonably support a claim of unauthorized use.
Reasonable time will be determined in our sole discretion based on the circumstances but will not be later than sixty (60) days from the transaction date.
We may deny you the benefit of the policy if (1) we ask you for a written statement, affidavit or other information in support of the claim, and you do not provide it within the time requested or within a reasonable time if no date is stated; or (2) under any other unusual circumstances where we believe denial is appropriate.
Our liability under this policy is limited to reimbursing you for the amount of your loss up to the face amount of any unauthorized transaction. We are not liable for any special, indirect or consequential damages.
There is no monthly maintenance charge for your Card as long as your card is active. If the card is inactive for 6 months there will be an inactivity fee. A monthly maintenance fee of $2.50 will be assessed against the card balance after six months of inactivity. All charges are set forth in Section 11, Schedule of Fees and Charges. Any fees or charges will be charged to your Card.
The Expiration date is embossed on the front of your Reloadable Visa® Card. If a balance remains on the card at the expiration date another card will be issued and mailed directly to you. OR you may stop by a branch of the Bank to obtain the funds. NOTE: A monthly maintenance fee of $2.50 will be assessed against the card balance after six months of inactivity. When your card has expired, it will no longer be accepted as a form of payment.
Disclosure of information about you and activities relating to your Card may be made to third parties when necessary to complete, process, or investigate transactions, to comply with governmental orders and banking authorities or if you give us permission to do so.
You may not make pre-authorized regular payments through the use of your Card.
of your Card on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
In case of errors or questions about transactions arising from the use of your Card: Contact our processor at the phone number listed or the Bank at the address listed in Section 1 of these Terms and Conditions as soon as you can, if you think your receipt is wrong or if you need more information about a transaction listed on the receipt. We must hear from you no later than 60 days after the date of the transaction in question and you must provide the following information:
If you tell us orally, we may require that you send your complaint or question in writing within 10 business days. Generally, we will tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question. If we decide to do this, we will re-credit your Card within 10 business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not re-credit your Card. If notice of an error involves a transaction was not initiated in the United States, the District of Columbia, or the Commonwealth of Puerto Rico; or involves a transaction resulting from a point-of-sale debit transaction; or occurred within 30 days after the Card was issued, the applicable time period for completing an investigation will be 90 calendar days in place of 45 calendar days. A written explanation will be sent to you within 3 business days after the investigation of the alleged error has been completed. You may ask for copies of documents that we used in our investigation.
his Agreement will be governed by the laws and regulations of the United States and, to the extent not so covered, by the laws and regulations of the State of Illinois. A determination that any part of these Terms and Conditions is invalid or unenforceable will not affect the remainder.
|Card Issuance Fee||$5.00|
|Cash Advance||$5.00 for each Cash Transaction|
|Monthly Card Inactivity Fee||$2.50 per month beginning the seventh month after non-usage of the Card|
|Replace / Re-Issue Fee||$5.00|
|Foreign (out of network) ATM withdrawal||$1.00|
|Max. Balance per card||$1,500|
|# of ATM Cash Withdrawals |
Amount of ATM Cash Wdrl
|4 transactions totaling $500 per day|
|# PINed POS Purchases |
Amount of PINed POS Purchase
|10 transactions totaling $500 per day|
|# Cash Advances |
Amount of Cash Advances
|4 transactions totaling $500 per day|
|# of Signature Purchase |
Amount of Signature Purchases
|Unlimited transactions totaling $1,000 per day|
Charges and fees that are imposed on the card may consume the balance before the expiration date.
Other fees may apply and will be disclosed when service is provided.